Practice Partners Podcast
Welcome to Practice Partners Podcast, where Ami, a seasoned practice owner, and Zac, a dynamic practice manager, team up to explore the ins and outs of healthcare business management. Together, they share their expertise as consultants for practice owners and managers through their work with Practice Partners, while also operating Ami's own successful medical centre group, Innovate Health.
From funny behind-the-scenes stories to real-world challenges and valuable insights, Practice Partners Podcast is your go-to podcast for everything practice management and operations. Whether you’re a seasoned practice owner, a budding manager, or just curious about what goes on behind the reception desk, join Ami and Zac for an engaging and informative journey into the heart of healthcare business.
Tune in for laughs, lessons, and a little chaos—because running a medical practice is anything but boring!
'We partner you in your Healthcare Business'
Practice Partners Podcast
#83 - Protecting Intellectual Property
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Send us your enquiry or question directly!
This week, Zac Pandur and Ami Assigal discuss the hidden risks of walking intellectual property within general practice and business operations.
The episode explores how knowledge, processes, policies, procedures, and operational know-how can easily “walk out the door” when staff leave, and why strong SOPs, documentation, and handover processes are critical for protecting business continuity.
The team also touches on:
- Staff handovers and operational gaps
- Whether employees should work notice periods
- Building systems that reduce reliance on individuals
- Plenty of laughs along the way
- Celebrating Ami’s 40th birthday 🎉
Key Takeaway
If important knowledge only exists in one staff member’s head, it is a business risk. Strong systems and clear documentation protect both the team and the business.
We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au
Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/
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Practice Partners Podcast
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